• Is it safe to use VIDA?

    In VIDA all the information is strongly encrypted. Your identity is verified through your ID or identity document, and your doctor's through your document that accredits you as a collegiate doctor.

  • How is my personal information stored?

    All information regarding appointments and medical history is subject to strict confidentiality, in accordance with the national legal framework. Video calls are not recorded and
    So they are not documented in any way other than your medical history, as would occur in any traditional medical visit.

  • What do I need to use VIDA?

    As mentioned above, it is important that your symptoms can be treated through a virtual consultation. Please see the list of symptoms to make sure that VIDA is the right service for your problem. Once you have made sure that VIDA can solve your health problem, you need a mobile device with good Internet connection, camera, microphone and speaker.